Online Bill Pay – Sparklight Support

Sparklight offers five convenient options to pay a Sparklight bill. 

Watch

To learn more about Sparklight payment options, watch this 2 minute 30-second video HERE.

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Online Bill Pay Benefits

Online Bill Pay is fast, free, and secure to use! Save time writing checks, save money on postage, eliminate the risk of losing your check in the mail, and experience no more trips to a local office to make a payment! To sign up or log in, refer to the FAQs below.

How do I register for an Online Bill Pay account? 

If you are a new customer and would like to register for a new online account, refer to this support article. Note: You will need your Sparklight account number, billing zip code, and telephone number associated with the account. You can find your billing account number on your most recent billing statement.

Once I am registered, how do I re-access my Online Bill Payment Account? 

You can access your Online Bill Payment account any time by entering your Sparklight username and Online Bill Payment password on the Payment Center page. 

If you have forgotten your username or password, refer to this support article. 

Online Bill Pay Browser Requirements 

Your browser must be Microsoft Edge, Mozilla Firefox, Apple Safari, or Google Chrome. If you are experiencing problems accessing our Online Bill Pay system with one of these browsers, please make sure you have the latest version of the browser installed.

Security of Online Bill Pay 

How secure are my bill payment and personal information?The safety of your information is very important to us! Sparklight uses the following methods to protect your personal information:

TLS (Transport Security Layer) and SSL (Secure Sockets Layer) are common cryptographic security protocols enabling secure data transmission between computer networks.